Same happened to us. When the title was released by DAR It takes time before They schedule the pick up of the document.
They would promise to call us within the day but they won't really do that. Until we found out that they tagged us as LOAN ACCOUNT, while we have already paid for more than 1 year already. The employees are very *** and rude. If we keep on complaining,they will immediately drop the phone or transfer you to other department.
They won't answer your concern at all.
They don't care with the owners anymore.... Our hard earned money just got wasted for almost two years!
Product or Service Mentioned: Empire East Land Holdings Customer Care.
Reason of review: Poor customer service.